Buku Teks
Program Menjaga Mutu Pelayanan Kesehatan: (Aplikasi Prinsip Lingkaran Pemecahan Masalah)
This book introduces the principle of the problem-solving cycle as the basis for quality management, which includes the stages of problem identification, analysis, action planning, implementation, and evaluation of results. The author emphasizes the importance of involving all elements in the health care institution to create continuous improvement. Written based on practical experience and the latest quality management concepts, this book is an important reference for hospital managers, health workers, and policy makers who want to implement a quality system to improve the quality of health services.
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